Tax Nuggets Academy suffered an outage between December 12 7:00pm AEDT and December 17 11:00am AEDT, resulting in missing CPD records for videos watched during this period for all users.

The following is a report of the incident.

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For affected customers: if you are missing CPD, we will retroactively add any CPD you completed between December 12 and December 17.

Please email us at [email protected] with the below details and we’ll be able to help with a manual record to your CPD report:

  1. Date you watched the Video
  2. Link to the Video watched </aside>

Timeline

Why this went wrong

Remediation and follow-ups